Visitor Emotion, Affect and Registers of Engagement at Museums and Heritage Sites


  • Laurajane Smith Centre for Heritage and Museum Studies School of Archaeology and Anthropology The Australian National University, Canberra, Australia



heritage, emotion, museums, heritage tourism


Heritage sites and museums displaying history and culture are used in many different ways by visitors. Understanding the ways in which people use and engage with sites of heritage allows a greater understanding not only of the ways in which history and the past are understood, but more importantly how the past is actively used in the present by individuals. This use may range from the negotiation of contemporary social and political issues, aspects of personal, ethnic or national identity, and most importantly, the mediation of past and contemporary experiences that under pin ideas of identity.


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Smith, Laurajane 2010. ‘Man’s inhumanity to man’ and other platitudes of avoidance and misrecognition: an analysis of visitor responses to exhibitions marking the 1807 bicentenary, Museum and Society, 8(3): 193-214.

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How to Cite

Smith, L. (2014). Visitor Emotion, Affect and Registers of Engagement at Museums and Heritage Sites. Conservation Science in Cultural Heritage, 14(2), 125–132.